Shipping & Returns
Frequently Asked Questions
We ship all orders the next business day, which means that it will take around 2-5 days for you package to arrive if you live in a major Australian city. We are located in Sydney so friends in rural areas, WA or NT your orders may take 7-10 days depending on the location.
Yes! We offer free shipping within Australia on all orders over $79.
Yes! We have a very handy shipping calculator on the products page.
Yes! As soon as we have packed your order and registered it for dispatch you will receive an email with tracking information.
Yes. If the product is damaged, faulty or not what you were expecting we will happily accept returns within 14 days of purchase.
In the case that you have changed your mind, items must be unused and in the original packaging/ have tags and labels attached. Amelia Frank reserves the right to refuse the return of any items that are returned in this condition.
To return an item please email email@example.com and one of the team will be in contact with you to process the return.